Your present position: Zhongliang Valve Industry (Jiangsu) Co., Ltd. >> Service Center
The company's products sell well in domestic and foreign markets. On the basis of accumulating talents, technology, brands and scale advantages, Zhongliang Valve has focused on strengthening the construction of the market network, and gradually developed three-level markets based on the first and second markets.
Quality builds the brand and puts wings on the brand. Zhongliang valve brand is positioned in technology, fashion, and international. Zhongliang valve is applicable, excellent, and high-grade. Zhongliang valve brand is built and supported by Zhongliang valve by product, quality and service. The valve brand logo reflects the infinite, communication and extended connotation of modern technology and humanistic spirit
1. Under normal customer storage and transportation, maintenance, and product use conditions, when the product cannot be used normally due to manufacturing quality problems, a three-guarantee (warranty, return, replacement) service is provided.
2. When receiving the quality information feedback, we will put forward the treatment opinions within 24 hours, and rush to the scene within 100 hours to deal with the problem. After normal operation, analyze the reasons and clarify the responsibility.
3． Provide the necessary technical documents and product qualification certificates for the manufactured products.
4． Provide spare parts, spare parts and installation, commissioning and maintenance services in a timely manner according to customer needs or agreements, and provide technical training to relevant customer personnel.
5． For large-scale engineering projects, production, testing, and inspection will be organized in accordance with the requirements of the bidding documents, and cooperate with customers' on-site acceptance.
6. Organize the procurement of raw materials and components and the production and inspection of products in strict accordance with the IS09001 standard. In the process of using the product, if the customer finds that the product cannot be used normally, he can immediately consult the after-sales service department of the marketing center, and explain in detail the model, specification, use environment, failure situation, purchase date and service requirements of the product used. After the after-sale service department puts forward the handling suggestion, if it still cannot be solved, then it is decided to send someone or do other handling.